Pre-Sales Manager at Mihup,
Location: Mumbai
Founded in June 2016 and headquartered in Kolkata, Mihup is an Industry leading
conversational intelligence platform for the automotive, banking & finance, and consumer
electronics sectors. Our team is composed of engineers, machine learning scientists, an d
product specialists from leading institutions. Our clients include global Fortune 500 clients, and
we are on track for aggressive expansion in India and globally.
Role Overview:
We are looking for an experienced Pre-Sales Engineer to join our growing team. In this role, you
will be focused on delivering value to our clients by being the technical solutions engineering
expert and provide support to our sales organization regarding Mihup’s solutions and technical
designs. Additionally, you will work with our clients to ensure that Mihup’s solutions and services
meet their business objectives as their trusted technical advisor.
Key Responsibilities:
The responsibilities include but are not limited to the following –
● Effectively Demonstrate the features, benefits, use cases of Mihup’s Product to
prospective customers
● Articulate and present the findings of the Pilot/ POC before the client on the sample data
shared before onboarding them
● Provide technical design and implementation expertise, guidance and support to account
teams, management, and clients regarding our solution and service offerings.
● Collaborate with Sales & Delivery teams and clients to facilitate workshops to understand
client needs and objectives to identify business challenges, develop business cases,
conduct product training
● Collaborate with engineering & product teams on viability of client requirements, client
feedback and/or requests
● Engage with our account team on solution training and product positioning on
opportunity pursuits
● Manage the documentation, pricing, and execution of pre-sales deliverables to the
account team
● Prepare and deliver technical presentations and demonstrations explaining our solutions
and services to clients and prospective clients
● Prepare customer/vertical specific sales collaterals Capability presentations, Case studies,
Solution documents, White Papers etc. by working closely with the respective practice
teams
● Must be able to prepare detailed scope documents for various stages covering overall
engagements, statement of work and other relevant details
● Preparation & submission of documents relating to proposals, RFP responses etc.
Key Skills:
● Knowledge of contact center and speech technology solutions including contact center
platforms, employee engagement and customer engagement solutions, speech analytics
and AI/ML solutions.
● Background and knowledge of the BFSI Sector is an added advantage.
● Demonstrate the ability to understand and be conversant about our company and
articulate the distinct aspects and value of our products and solutions.
● Adept at using consultative skills to apply technology solutions to business challenges.
● Excellent listening, negotiation, and presentation skills.
● Should have handled multiple customers through the presales life cycle in the previous
assignments acting as one point of contact
● Experience in RFP/RFQ/RFI management, coordinating with delivery & sales team for
capturing the responses and a good understanding of End to End sales life cycle
● Good understanding of the dynamics and critical success factors of the software product
industry and implementation and delivery aspects of SaaS based solutions.
Compensation:
We offer competitive compensation packages as per or over market standards.
